Meter Reading

Kamstrump Flow IQ 2100 meter

  • Digital display
  • Radio read by employee via antenna, bluetooth converter box and Andriod smart phone or table
  • Displays info codes (flow, leak, burst, dry, reverse flow and tampering)
  • Keeps a data log of info codes and daily meter reading
  • Uses ultrasonic measurement (no moving machanical parts)
  • industry-leading accuracy (low flow start at .015 GPM)


As a customer it wouldnt be a bad idea to check your own meter once a month or more if you feel the need to.  This could help in finding leaks in time to prevent you from receiving a high water bill.  It would also help in finding other possible problems and aid water conservation.

How to read meter

  • Step 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a contcrete box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.
  • STEP 2 Once you open the meter lid you will see the Kamstrup FlowIQ 2100 meter. On the face of the meter, you will see a digital display of 9 numbers. 8 numbers plus one decimal number.  The numbers represent your meter reading in gallons. The number display will change every 30 seconds if water is flowing through the meter, which then can be easily converted into gallons per minute. The number display will not change unless water flow is present. Read the number display from left to right. This is your meter reading.

Comparing reading on bill to reading on meter

When comparing reading from the bill to the reading on the meter exclude the decimal point.  As the decimal point number is not included on the bill.  Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based.

Info codes

  • Flow: water is flowing through meter
  • Leak: small leak detected
  • Burst: bad leak detected
  • Dry: meter has no water in it
  • Tamper: meter has been physically abused
  • Reverse: flow of water reversed

Steps to find leak

  1. Check that all faucets are off and that any toilets or cattle trough floats are not constantly running (putting food coloring in a toilet tank and seeing if it ends up in the bowl is a good way to detect a leaking toilet)
  2. Check yard for standing water, running water, dampness or green spots
  3. Check under house or around foundation for for standing water, running water or dampness

Severity of leak

The severity of the leak can be determined by looking at the digital display of numbers on the meter.  The display will change every 30 seconds if flow is present.  The number display will not change if flow isnt present. 


Meter digital display is 00000325.2, 30 secs later it changes to 00000327.8


Thats 2.6 gallons per half a minute!


Kamstrump Flow IQ 2100